Privacy Policy

Last updated: 2026

1. Information We Collect

Information You Provide Directly

When you contact us through our website forms (such as the inquiry, quote or service request forms), use our chat or messaging channels, or communicate with us by email or phone, we may collect:

• Your name and company name
• Your email address
• Your phone / WhatsApp number
• Your country and address
• The content of your message, including product interests and project details

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate location
• Browser type and version, operating system and device information
• Pages visited, time spent on the site, clicks and referring URLs
• Data collected through cookies and similar technologies (see Section 3)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotations for brick making machines and related products
• To provide pre-sales, mid-sales and after-sales services, including installation, commissioning, training and technical support
• To send you product updates, promotions and marketing communications where you have consented, or where permitted by law
• To improve our website, products and customer experience through analytics
• To comply with legal obligations and protect our rights and the safety of our users

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze usage and support advertising:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — such as Google Analytics, which help us understand how visitors use the site so we can improve it.
• Advertising cookies — such as Google Ads conversion tracking and remarketing tags, which help us measure advertising effectiveness and show relevant ads.

You can control or delete cookies through your browser settings. To opt out of Google Analytics, visit Google Analytics Opt-out. To control Google Ads personalization, visit Google Ads Settings.

4. Third-Party Services

We use trusted third-party service providers to operate and improve our website and business, including:

• Google Analytics and Google Ads (advertising and analytics)
• WhatsApp and social media platforms (communication)
• Web hosting and infrastructure providers
• Email and customer relationship management tools

These third parties process personal information under their own privacy policies and only on our behalf, in accordance with applicable law.

5. Sharing and Disclosure

• We do not sell your personal information to third parties.
• We may share your information with trusted service providers who help us operate our website and deliver services to you.
• We may disclose information where required by law, regulation or legal process, or to protect our rights, property or safety, and the rights of our users.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, or as required by applicable law. When information is no longer needed, we delete or anonymize it in a secure manner.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information
• Restriction and objection — request that we restrict or stop certain processing
• Portability — request your data in a structured, machine-readable format
• Withdraw consent — at any time, where processing is based on consent

If you are in the European Economic Area (EEA) or the United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority under the GDPR. If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with rights to know, delete and opt out of the “sale” of personal information — we do not sell personal information. To exercise any of these rights, please contact us using the details in Section 12.

8. Children’s Privacy

Our website and services are directed to business customers and are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. International Data Transfers

Our company is based in China and your personal information may be processed and stored in China or other countries where our service providers operate. Where we transfer personal data across borders, we take reasonable safeguards, including appropriate contractual measures, to protect your information in accordance with applicable law.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration or disclosure, including secure (HTTPS) connections, access controls and staff training. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Company: Dongyue Machinery Group Co., Ltd
• Email: manager@donyuegroup.com
• Tel / WhatsApp: +86 178 6160 7753
• Address: Dongyue Science and Technology Industrial Park, Yinan County, Linyi City, Shandong Province, China